FINE PRINT

Shipping

Canada & USA

FREE shipping to Canada & USA on all orders over $100
All orders under $100 ship for a $15 flat rate 
Orders are shipped via Canada Post Expedited Shipping (usually 3-7 business days depending on your location)

 

International
FREE shipping Internationally on all orders over $150
All orders under $150 ship for a $30 flat rate
Orders are shipped via Canada Post Expedited Shipping (usually 14-21 business days depending on your location)

 

NOTE: All online orders are shipped from Canada. If your order is being shipped to an address outside of Canada, there may be associated taxes and/or duties due upon delivery. The customer is responsible to pay all applicable duties and taxes that may be required upon delivery. Please contact your customs authority for additional import fees or taxes.

 

Orders are usually packaged and shipped within 3-5 business days. 

 

Returns 
Due to the nature of our products, we unfortunately cannot provide refunds or offer exchanges.

If your order arrives damaged, please take a picture as soon as possible and send to us in an email.

 

Custom Orders

We welcome custom orders. These include wedding/party favours with custom labels for your special day and gift boxes and wrapping. If you have any questions, please contact us and we can discuss in further detail. 

 

Disclaimer/Cautions

While all of our ingredients are 100% natural, we ask that you please test a small amount of the product on a small area of your skin prior to using regularly. If irritation occurs, discontinue use. Please check ingredients carefully for any possible allergens or if your pregnant, consult with your doctor before use. All of our products are for external, adult use only.

 

We cannot guarantee that every ingredient in our products will work for every person as every ones skin type is different.

 

Please note that our product descriptions and any other information found on our website are not intended to heal any medical conditions or replace the advice of a qualified professional. It is simply provided as a guideline.
 

All products are handmade fresh and with no preservatives. Due to this, the nature of all items are perishable and we recommend using products within 6-8 months after purchasing. Bath Bombs should be used with 2-3 months as they may start to lose their fizzing ability after that.

 

Privacy
We do not share your personal information with anyone. 

32 Blue Springs Rd, Lumby BC, V0E 2G1

Copyright © 2018 The Natural Goat Soap Factory 

PALM

FREE

NOT TESTED 

ON ANIMALS 

MADE 

BY HAND

NATURAL

INGREDIENTS